Unibail-Rodamco is today the largest shopping mall owner in Sweden and it is also a leading company in Europe with a total of 31 shopping malls in its portfolio. When Mall of Scandinavia opened its doors in 2015, technically skilled staff with focus on high service and flexibility was requested to ensure customer comfort.
The challenge was to provide Mall of Scandinavia with technical service and operations personnel who could deliver high results on a daily basis and at a high pace. With a great variety of tasks, a knowledgeable team with both experience and expertise was requested.
Newsec won the assignment after a major procurement, where a close and long-term cooperation was in focus. Since Mall of Scandinavia is a newly opened shopping mall, it became an additional challenge to find the most efficient ways of working since there was no earlier structure to lean against. Newsec therefore put together a tailor-made team prepared for unpredictable events. It is important that a high quality of delivery is maintained as the shopping center develops. The cooperation is ongoing since 2015 after several extended agreements.